FAQs

How long does it take to have my product manufactured?

We work closely with our brand partners to help deliver their products on time, every time.

Standard Manufacturing Timeframes
First time orders:  8-16 weeks from formulation sample approval
(This may vary due to packaging, obtaining certifications, raw material supply and stability trials).

For existing orders already in our production schedule: 6-8 weeks

How long does it take to have samples formulated?

Under five weeks.

What’s the process for developing new products?

New partners must complete a New Product Development Form, which our formulation chemists will then review and provide feedback on. This process takes 5-7 working days.

Who owns the formulation?

HFM owns the IP for every formulation we develop; however, unlike many other manufacturers, we offer our brand partners the option to purchase this, as we understand its importance to them.

Can you manufacture sunscreen?

HFM's future growth plans include building a state of the art manufacturing facility that will be TGA Certified and enable the manufacture of sunscreens.

Do you make coloured cosmetics such as lipsticks, makeup, and foundations?

No. We don’t manufacture coloured cosmetics or aerosol sprays.

What testing is carried out on my product?

Once your formulation sample is approved, you have the option to undergo Accelerated Stability Testing and PET (Preservative Efficacy Testing) on your products at an additional cost. While totally optional, we highly recommend this step. By choosing to forgo these tests, partners claim responsibility for any issues that may arise.

All products are sent out to an independent microbiological laboratory for micro-testing. This occurs after manufacturing, before filling and then once again, after your packaging is filled.

Are your products tested on animals?

No. We test on humans – usually the staff here at HFM!

What Quality and Organic certifications do you have?

Ensuring our products are developed to the highest possible standards, we are certified:

GMP22716 Cosmetics (GMP)  supported with our ISO9001:2015,
Australian Certified Organic (ACO)
COSMOS
Organic Food Chain
SEDEX

Do you have a minimum order quantity?

10,000 units per product. However, we can accommodate smaller order quantities if you have a variety of SKU's.

How much does it cost to manufacture a product?

Our manufacturing prices are dependent on: product type, proposed ingredients, packaging type and compatibility, packaging volume and order quantity.

How much does it cost to formulate a new product?

The cost for formulating new products with HFM is dependent on a number of variables including: ingredients, packaging types, product profile, production volumes and any other specific requirements. By completing our New Product Development Form we’ll be able to provide you an estimate for your project’s total cost of production.

What are your payment terms?

HFM works closely with all of our brand partners to ensure we can provide flexible payment terms.

Do you provide packaging?

HFM is more than happy to suggest quality packaging suppliers both within Australia and Internationally.