The people who make it all possible. With over 200+ years of combined experience, our team pride themselves on seamless customer service, production and delivery, every time.
Passionate and highly skilled -- our dedicated management team ensures all our staff and operations stay on track, working to achieve the best results possible.
HFM’s founder Derelle Mitchell is a natural when it comes to formulating for success.
Leading by example, Derelle is responsible for fostering HFM’s positive work culture. Her passion, hands-on approach and care for staff has grown HFM into the global manufacturing power it is today.
Derelle enjoys keeping fit and healthy and taking long walks along the beach with her family and their two beautiful Labradors, Hugo and Ralph.
BSc,EurChem CSci CChem
Billy has over 25 years’ experience within the Pharmaceutical, Nutraceutical, Veterinary and most recent Cosmetic industry. He has worked in the UK, New Zealand, China and Australia within quality, technical, operations, engineering, and supply chain. Billy has a strong passion for Australian manufacturing and keeping it in Australia.
Billy enjoys spending time with his partner, family, and adorable dog “Hector”. Billy's favourite thing to do over the weekend is cooking and having a glass of wine to relax.
Tam has over 20 years’ experience as a Quality Assurance and Lean specialist within Food & Beverage, Complementary Medicines, and Pharmaceutical industries.
She is passionate about driving quality results and improving Quality Management Systems while ensuring compliance to all regulatory requirements.
BSc, Majoring in Environmental Science
Bryce has extensive experience in pharmaceutical manufacturing for the biotechnology industry, with a strong background in production for CDMO. He has developed expertise in regulated manufacturing within Australia, adhering to cGMP, TGA guidelines, and ODC requirements. Bryce is passionate about maintaining the high standards at HFM in all areas of manufacturing.
In his personal time, Bryce loves surfing on the weekends and cooking with his partner, where he is proudly dubbed the dedicated 'sous chef'.
Bachelor of Science, Majoring in Biomedical and Biological Science.
Lyndal has over a decade of collective experience in the management of End to End, Direct, Indirect and Capex procurement across the manufacturing fields of TGA, FSANZ, personal care, medical devices and FDA. Lyndal’s experience ensures that the supply chain at HFM is managed to the highest possible standard. Lyndal’s long standing supplier relationships in the industry ensure the timely supply of quality raw materials to meet customer expectations. Lyndal also brings extensive experience in supply and quality contract implementation and management and has successfully managed the supply chain requirements for both small and large scale operations.
Lyndal enjoys spending time with family and friends. Weekends are often spent traveling interstate to see extended family or outings with her young family in Brisbane.
Bachelor of Business, Majoring in International Business
Todd comes with 6 years of planning, procurement & supply chain experience in the FMCG manufacturing space , and a further 13 years in logistics & international freight.Todd has a passion for ERP/MRP systems & using them to streamline operations, reduce costs & improve efficiency.
Outside of work, Todd enjoys spending time with his dogs, building Lego and participating in grassroots motorsports.
Providing an invaluable Engineering and Maintenance role for our busy manufacturing facility. Jason comes with 15 years’ experience working in Pharma/Nutraceutical and GMP facilities. Jason is on call 24/7 to attend to any breakdown or maintenance issue to ensure the facility is humming efficiently.
When not fixing machines outside of work Jason enjoys family time along with playing some great tunes on the drums, guitar and also learning the Japanese language.
With natural instincts for going above and beyond and a 99% client retention rate, we live to make your life easier. No problem is too small for our talented team.
Tamara is the vital link between our clients and our team. With over 20 years’ working within account management and sales across a diverse range of businesses, she’s an effortless communicator and no challenge is beyond her.
Tam’s favourite activity is running along the foreshore at Wynnum Manly and going down to the beaches at the southern end of the Gold Coast any chance she can get.
Our in-house chemists work closely with brand partners, with over 60+ years combined experience nationally and internationally, our team truly are a formula for success.
Master’s in Science and Cosmetic Science
Bringing a wealth of international experience, Agata’s skill for developing and formulating products with cosmeceutical grade, along with her understanding of the product market make her an undeniable asset to our team.
Agata loves learning about new ingredients, trends and technologies. She is also an avid gardener and enjoys nothing more than spending time with her beautiful family.
Diploma of Personal Care Science
Tracey has 20+ years of extensive experience in product formulation and GMP production environments giving her the unmatched ability to ensure that your manufacturing requirements run smoothly and as efficiently as possible.
Tracey enjoys spending time with her wonderful grandchildren and relaxing any chance she can get on beautiful North Stradbroke Island.
Bachelor of Product Design in Chemical Formulation Design
Britney has experience formulating a range of cosmetic and personal care products both in Australia and New Zealand.
Britney enjoys hiking and spending time with family and friends on the weekends.
Bachelor of Product Design in Chemical Formulation Design
Emily has experience in GMP personal care manufacturing and quality control, working with clients in New Zealand and Australia to develop and scale up new products.
Outside of work Emily enjoys making pottery at her local studio, keeping fit, and getting to know Brisbane by exploring different parts of the city.
For us, the true measure of success is the satisfaction of our partners. Customer service pros, we love helping our partners achieve their goals - but don’t take our word for it, here’s what they had to say*.
*(Our business relies on maintaining client confidentiality, due to this we must omit the names of our brand collaborators, however, be assured of their credibility as you enjoy their glowing words below.)